Get Certified CPR 1hr, First Aid 2hr + ONLINE


Mental First Aid Course

Course Name

MHFA – Mental Health First Aid

Course Cost

$189 (may vary)

Course Duration​

12 Hours (2 Days) – Options Available

Is the course accredited?

Yes (Accredited by MHFA Australia)

Does the course meet workplace requirements?


Available Discounts

Group Booking Discounts Available


Mental health first aid (MHFA) is a practice which concerns recognising and providing appropriate assistance to those affected by a mental health crisis. By taking a mental health training course, you can learn the knowledge and skills required to help someone in need during a dark time in their life.

While the term first aid may have connotations to repairing the physical body, mental health first aid is similar in that it is based around providing support to someone over the short term until they can receive assistance from a professional.

Our accredited Mental Health First Aid (MHFA) course is recognised not only in Sydney, but all over Australia. It’s the perfect qualification for someone who works as, or who is interested in becoming a counsellor, social worker, or taking on any career in which they support people in need. However, a mental health first aid certificate is really for everyone. No matter your workplace, it benefits from having a mental health officer on the team.

What Is a Mental Health First Aid Certificate?

Almost 50% of Sydney residents will be faced with challenges relating to mental illness during their lives. This could be you, someone you work with, or a loved one. 

Unfortunately, few people seek assistance with mental health crises unless prompted to, and one reason is because they don’t recognise they’re experiencing one.

By successfully completing a mental health first aid training course and earning a certification, you’ll be in an unparalleled position to help people in need. You’ll have the skills and knowledge to recognise the signs of a mental health crisis, be able to assist and support those in need, recommend professional treatment options, and be able to find and provide them with helpful information.

Through a combination of readings, practice, solo and group study, all tied together with a final assessment, we’ll ensure you have all the tools needed to effectively respond to a mental health emergency.

firstaidpro mentalhealthfirstaid employee anxiety.webp

Mental Health First Aid Course Content

We’ve used studies, instructions, and materials from Mental Health First Aid Australia to design our course curriculum. This means that our mental health training course specialises in helping students identify mental health conditions, determine the appropriate course of action, provide support to those in need, and learning strategies for sourcing the best and most relevant informational materials and professional help strategies.

Learning Outcomes

Mental Health Conditions & Scenarios

Course Delivery

Our mental health first aid course is delivered across a total of 12 hours. This course is conducted over 2 days with a 6 hour training session on each day.

Upon successful completion of this course, all participants will be awarded a MHFA Mental Health First Aid Certificate of Completion. Students will also receive a copy of the Mental Health First Aid Manual to take home with them.

Enrolment & Eligibility

Our mental health first aid course is open to anyone aged 18 years or older. There are no prior academic requirements, work experience, or preparation required to attend.

All students need a basic understanding of written and verbal English to engage with the course materials. It also helps to have compassion, empathy, and a genuine desire to help people in need during times of crisis.

firstaidpro mentalhealthfirstaid manager employee talking.webp

Enquire About Mental Health First Aid Course

Frequently Asked Questions

A Mental Health First Aid qualification doesn’t necessarily lead directly to specific careers. It can be applicable to any workplace and is perhaps best used to support an existing career. However, having this qualification might make you more appealing for roles where dealing with people, especially vulnerable individuals, is a key part of the job. A few careers to which such a qualification is most beneficial include:

  • Mental Health Counselor
  • Social Worker
  • School Counselor/Teacher
  • Human Resources Professional
  • Emergency Service Personnel
  • Healthcare Professionals
  • Support Worker
  • Community Outreach Worker

No. While twelve hours of training might seem like a lot of time to certain people depending on their schedule, this does not translate to difficulty. Our mental health first aid training courses are designed to be both thorough and easy to comprehend.

That said, while the course itself is not generally considered to be difficult, performing the task of administering mental health first aid can be challenging to some. A mental health crisis can be an extremely confronting thing to witness. However, it is easier to recognise a mental health crisis and know how to respond than it is to see one and to feel helpless and not know what to do.

We’re proud to offer other courses which work well when combined together with a MHFA training course. The first, and perhaps the most obvious, is a Youth Mental Health First Aid course. This training overlaps with a Standard Mental Health First Aid course in some ways, but deals with mental health challenges specifically or more commonly experienced by teenagers. For someone working with young people, such as a teacher or counsellor, holding both qualifications can be extremely beneficial. We offer plenty of other training options which extend to include first aid, mental health, CPR, and many more.

Due to the nature of how disabling mental health problems can affect people, other general first aid qualifications are also useful. Among these are a basic first aid course, or a CPR course. Other first aid course options include advanced first aid and first aid for remote or isolated settings.

Yes. New discoveries and breakthroughs in how to apply mental health treatments and first aid are emerging all the time. As such, a mental health first aid certificate effectively expires after a three year period. If your job depends on holding a mental health first aid certificate, or you are your workplace’s mental health first aid officer or mental health first aider, taking a regular refresher training course is highly recommended.

Yes, our Mental Health First Aid course is nationally accredited. This accreditation ensures that the course meets the highest standards in mental health training.

Mental Health First Aid involves learning about providing mental health support to someone experiencing a mental health challenge or crisis. The course covers topics such as recognising signs and symptoms, communication strategies, and practical interventions to help individuals in need.